Context HelpIf you feel lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It contains thorough information about all the operations that you can perform on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a vast assortment of instructional video clips explaining how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.If you can't find the solution you are looking for, examine our comprehensive FAQ section, which comprises questions asked by real users and offers practical solutions. We regulary update our Frequently Asked Questions database with new entries in an attempt to encompass all the new additions and innovations related to our hosting platform.
Ticketing SystemIf you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer service technicians available 24-7 and eager to help you with any question. Each trouble ticket you open will be answered within 60 minutes (the average support ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 165673
Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com